Amazon Price Drops – Can You Get a Refund on the Difference?
There is no time like the present to remind you how to get Amazon price drops or price-change refunds on items purchased around Amazon Prime Day, Black Friday, or Cyber Monday from Amazon.
Did you ever buy something on Amazon only to see the price drop after you bought it? We invested in a new office kettle, a week later the price dropped by 50% Doh! Every Amazon buyer has probably experienced this. The number was so high that Amazon changed its policy on price changes from 30 days to 7 days. Right now, you may only get a refund if the price changes within one week of purchase, but they don’t make it easy for you.
There’s a similar program offered by most major credit card companies, but it’s a bit of a hassle. So, what if the price drops on Amazon, how can you get a refund on the price difference?
We all know online retail giant Amazon goes the extra mile to make sure its customers are happy.
A long story, short, you probably won’t be able to get a refund from Amazon if the price changes. Rather, if they agree, they can send it back and buy it again at the revised price, but only if they agree.
Even so, there are some price-protected items where you can get a refund if the price drops a lot. This is why you should look at Amazon’s Returns and Replacement policy. Read on to find out what you can do.
Amazon Price-protected Refunds: A Brief History
At first, Amazon offered a 30-day price guarantee on everything they sold. The guarantee period went from 30 days to 7 days and then it was suspended. Unfortunately, price changes aren’t refundable anymore, but there’s a silver lining.
Some users still report being able to get a refund on Amazon, even though the number of items has gone down dramatically. You should at least try, but be careful because Amazon keeps an eye on returns and refunds. Due to their overzealous requests, some users got banned.
Here’s How to Ask for a Refund on Amazon
You can ask for a refund on Amazon pretty easily.
Go to the Returns and Refunds page, click ‘Help’, then ‘Need More Help’. Here you’ll find a link to ‘Contact Us’.
If you’re logged in, it’s even easier.
- In the query, put the order number you want a refund for.
- Select Returns and Refunds, then ‘Other Return’ or ‘Refund Issue’ to provide more details.
- Choose the method of contact – email or chat – and type ‘Partial Refund, Price Change’.
What You Need to Know
You should be firm but friendly in your refund email, and explain the Amazon price drops briefly. It goes without saying that regardless of whether your request is accepted or rejected, you should always be super polite.
Your request might get rejected as soon as it’s processed, but don’t worry. Call Amazon Customer Service and talk to an associate about your problem. It’s important to stay calm and composed, getting hot and angry will not curry an favours.
Don’t forget you only have 7 days to request a refund from Amazon. Partial refunds aren’t eligible if the item’s price drops after 7 days.
It is also worth noting that refunds for Amazon price drops only apply to items that are shipped and sold by Amazon. When you buy from a different vendor on Amazon, you’ll just be directed to contact them.
Alternative Methods
If you don’t get a refund from Amazon or you have passed the 7 day deadline, the price protection policy on your credit card may let you get a refund. Request a refund directly from your credit card company, not Amazon and file a complaint.
A price drop within a designated period of time (60 to 90 days after the purchase) usually works for online purchases. Your credit card company refunds you this way.
You can return the item to Amazon and buy it again at a discount. You should be careful about full refunds, though, because Amazon might ban you if you do it too many times.
Why Did Amazon Change Their Price Protection Refund Policy?
No official reason was given for the change in the policy, but it’s safe to assume the increasing number of requests played a part. Partial returns may spike around Cyber Monday, Black Friday, or Prime Day.
Moreover, there were some issues with handling this sort of refund. Plus, some customers abused the liberal return policy, causing Amazon to lose tighten their policies.
Amazon Price Drops: How to Keep Track
You can monitor Amazon price drops by visiting BIGPRiceDrops.com every day. Simply bookmark the site and subscribe. Subscribers get exclusive access to the members forum where like-minded deal finders can share glitches and deals with other members
. You will also receive timely emails and Amazon alerts when price drops (you can also opt out any time you like).
There are also several tools and browser extensions. You don’t have to search around for the best deal anymore. As soon as the price changes on an item you’re interested in, you’ll get a notification.
In Conclusion
Even though Amazon tightened its returns policy, you might still be able to get a partial refund. Providing your claim is legit, you should be fine. You can always contact your credit card company if you get refused by Amazon.
However, you’re better off avoiding impulse purchases. Keep an eye on the prices and shop only when you find a good deal.
Drop a comment below if you’ve had a good or bad experience with Amazon price drops, changes and refunds. I’m sure our readers would love to hear about it as some are reporting that they’re still getting refunds by being persistent.
Check out this our other article if you’re looking to save a little extra money on Amazon here.
Amazon Price Drops – Can You Get a Refund on the Difference?
Perry Stevens is the founder of BIGPriceDrops and a long-time digital marketer with a practical interest in helping UK shoppers find better value online. He focuses on clear, no-nonsense money-saving content, Amazon UK deal insights, and buyer guides that help readers spot genuine savings without falling for misleading discounts or impulse-buy traps.
When he is not working on BIGPriceDrops, Perry runs Blend Local Search Marketing and works on digital projects covering SEO, AI tools, and online business growth. His approach is simple: help people make smarter decisions before they spend their money.
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